• IVR leads callers through audio prompts to access, enter or modify data using their telephone's keypad.
• Automates your customers' routine, time-consuming, labor-intensive telephone queries
• Automatically tracks the number of calls and total amount of call time.
• Automatically tracks call detail statistics, enabling you to create a standard set of reports
What are the benefits?
• Expand into new markets • Retrain existing customers
• Reduce operating costs for your client • Offer timely turn-around for custom IVR applications
• Offer fast, consistent information delivery • Provide 24/7 service without additional staff
• Create automated applications to handle routine and sophisticated client needs
Possible areas for Use:
• Government Sector • Educational Sector
• Banks, Insurance Agencies • Civil Court
• Private Offices • Marketing Agencies
• Courier Services
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